CUSTOMER CARE SECTION

HOW OUR SHOPPING CART WORKS?

VIEWING YOUR SHOPPING CART

1. Once you add an item to your shopping cart, you can continue shopping.
2. When you want to view the items in your shopping cart again, simply click the "Shopping Cart" link located on the left side of the page.

SHOPPING CART INFORMATION

1. To change the number of items in your cart. When the page loads, edit the quantity, and click the UPDATE button for that item.
2. To remove one or more items in your cart. When the page loads, check REMOVE next to the product you wish to remove, and click the UPDATE button for that item.
3. When you are finished adding products to your cart, simply click the "PROCEED" button which will take you to the Billing & Shipping Information Page which will prompt you for your credit card billing information and the shipping address for this order.
4. After you enter your Billing & Shipping information correctly, you will be taken to a "Checkout - Enter Payment Information" page which will show your total cost including any shipping and tax costs.
   
   
   
   • To use Visa, MasterCard, or American Express please use the form on the page and then click the "Submit Order" button on the left. This option will use Authorize.Net to process your order.
   • After successfully entering your credit card information and paying for your order, an order receipt will be shown on the page. We suggest you print this page.
   • You will also receive an email from BallyHoo Banners with an order receipt. Again, please save this email until your order is delivered.
   
   
   
   • To use Discover or to use your PayPal Account, click the PayPal Button on the right and this option will use PayPal to process your order.
   • Once on the PayPal Page, you will see a Purchase Order Number on the top left with your Order Total on the right. Your billing information you entered earlier on BallyHooBanners.com should be populated on the page with blank boxes to enter you Credit Card Number, Expiration Date and CSC. If you have a PayPal account, you can choose to login into PayPal and use your PayPal account. You can use Visa, MasterCard, Discover, and American Express with PayPal. Plus, when you pay with PayPal, you do not expose your credit card number to BallyHoo Banners. Your credit card information is kept secure on PayPal's site. PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.
   • After successfully entering your credit card information and paying for your order, you will be redirected back to BallyHooBanners.com where an order receipt will be shown on the page. We suggest you print this page.
   • You will also receive two emails, one from PayPal confirming your credit was charged and one from BallyHoo Banners with an order receipt. Again, please save these emails until your order is delivered.
   
   
   
5. Your online experience is now complete and BallyHoo Banners begins to fulfill your order.

CUSTOMER SERVICE